18+ only. The platform is not responsible for players’ decisions or any consequences arising from their actions, either during or after gameplay. Play responsibly and maintain self-control.

Juegosnivel Responsible and Safe Gaming Policy

At Juegosnivel, our priority is to foster a digital entertainment ecosystem that is safe, ethical, and fully transparent. We are committed to ensuring that every participant enjoys our activities in a constructive and respectful manner, in strict compliance with applicable legislation. This commitment is especially relevant in protecting vulnerable individuals, preventing compulsive gaming behaviors, safeguarding young people, and guaranteeing clear, fair, and responsible conduct across all interactions on our platform.

0. Principle of No Real-Money Betting

It should be clearly noted that Juegosnivel does not provide any gaming activities involving cash, real-money wagering, or any form of betting that requires the use of real financial assets. All interactions on our platform are purely recreational and carry no financial consequences, underscoring our commitment to avoiding issues related to problem gambling and uncontrolled financial behavior.

1. Protection of At-Risk Participants

Our platform has been designed and developed with the safety of potentially vulnerable users as a top priority. We implement specific mechanisms such as self-exclusion options, temporary restrictions, and personalized notifications to support users who may show signs of problematic gaming behavior. Our systems continuously monitor atypical interaction patterns to detect risk indicators and trigger prompt review by our qualified support team.

Management and monitoring systems are designed to provide users with effective tools to set play-time limits, enforce breaks, and suspend access temporarily or permanently. In parallel, we conduct ongoing studies and educational initiatives to raise awareness—both individually and collectively—about the importance of responsible gaming. These actions are essential to prevent digital entertainment from becoming detrimental to psychological well-being or family stability.

2. Prevention of Gaming Addiction

Gaming addiction is a significant issue that can affect individuals of any age or background. At Juegosnivel, we maintain rigorous procedures to identify indicators of dependency or obsessive behavior in user interactions. Automated control mechanisms are applied, along with notifications and reminders that encourage moderation. Our support staff is trained to provide guidance and assistance, promoting balanced and healthy participation.

Preventive measures include the ability to set individual time limits, monitor usage patterns, and implement technological tools that alert users when certain activity thresholds are exceeded. These strategies are reinforced through strategic partnerships with organizations dedicated to combating gaming addiction, ensuring comprehensive and effective intervention when needed.

3. Protection of Minors

Protecting minors is a fundamental and non-negotiable pillar of our gaming policy. Juegosnivel is committed to preventing access by underage individuals to content that may be harmful to their development or psychological well-being. We employ age verification systems and technological safeguards that block registration and platform use unless the legally required minimum age is met.

In addition, we promote awareness initiatives highlighting the risks associated with gaming at an early age, providing clear and accessible information for parents and legal guardians. We apply strict verification procedures during registration and take all necessary technical and administrative measures to comply with applicable child protection regulations.

4. Fair Play and Operational Transparency

Integrity and transparency are core principles across all platform operations. Every game and activity we offer is structured to ensure fairness and accuracy in internal processes. Algorithms and randomization mechanisms are subject to external audits, guaranteeing neutrality in result generation and automated decision-making.

Furthermore, we maintain comprehensive records of platform interactions, allowing any disputes to be verified through internal and external reviews. We are committed to ensuring that all procedures are clearly explained in our terms and conditions, enabling users to fully understand the rules and foundations governing the gaming experience.

5. Access to Support and Professional Guidance

We recognize that users may, in certain circumstances, require professional support to address challenges related to excessive use or dependency. For this reason, Juegosnivel is committed to providing clear and accessible information about available resources and actively cooperating with specialized organizations such as GamCare, Gambling Therapy, BeGambleAware, and other relevant entities within applicable jurisdictions.

Our support staff is trained to guide users toward helplines and preventive services that can offer assistance during difficult moments. Users are also offered self-exclusion options, allowing them to suspend participation temporarily or indefinitely, as they deem appropriate. These options are clearly communicated and easily accessible throughout the platform.

Partnerships with reputable institutions strengthen our response capabilities and promote a collective and supportive approach, ensuring that no individual feels unsupported when facing the risk of addictive behavior. Each resource is designed to encourage communication, prevention, and recovery, always prioritizing user health and well-being.

6. Personal Data Protection and Cookie Management

At Juegosnivel, user confidentiality is of paramount importance and deserves our utmost respect. We strictly comply with current personal data protection legislation, including the European Union General Data Protection Regulation (GDPR) and other applicable regulations. All personal data is processed lawfully, fairly, and transparently, safeguarding users’ rights to privacy and control over their information.

Data collected through our platform is used exclusively for purposes related to the secure and effective operation of our services, optimization of the user experience, and compliance with legal obligations. Appropriate technical and organizational safeguards are applied to protect data from unauthorized access, alteration, disclosure, or improper deletion.

Regarding cookies, we use these and similar technologies to enhance platform functionality and personalize user experience. Only anonymized data or information strictly necessary for proper operation and activity analysis is collected. Users may manage cookie preferences at any time and request deletion of personal data in accordance with established procedures. Requests for access, correction, or deletion are handled within the legally prescribed timeframes.

It is essential that users understand their data protection rights and have access to clear information about the purposes of data collection and processing. Through this approach, we aim to foster a secure and trustworthy environment in which users can enjoy gaming with confidence that their privacy is always respected.

8. User Responsibilities

While Juegosnivel provides a wide range of preventive and control tools, users are also responsible for actively managing their own gaming behavior. All users are encouraged to remain aware of their play patterns and to set personal limits to avoid potentially harmful behavior.

Each participant may configure alerts, time restrictions, and self-exclusion mechanisms if deemed necessary. In this regard, users are strongly advised to carefully review our terms and conditions to understand platform usage rules and built-in safeguards.

Users are also expected to contribute to maintaining a respectful and cooperative environment, refraining from using the service in ways that may harm others or encourage risky conduct. Repeated violations of these rules may result in restrictions or suspension of access, in accordance with established procedures and applicable law.

9. Policy Review and Updates

This Responsible and Safe Gaming Policy is a dynamic document subject to ongoing review and adjustment, driven by changes in applicable legislation and continuous service improvement. The most current version of this policy will always be available on Juegosnivel for public reference.

Users are encouraged to review this policy regularly, as any changes take effect immediately upon publication and form part of the applicable terms and conditions. This transparency reflects our commitment to safe and responsible gaming.

The date of the most recent revision of this policy is: 24-10-2025. Any material changes will be communicated through the platform’s standard notification channels.

10. Final Considerations

At Juegosnivel, we view gaming entertainment as a positive and enriching activity. Accordingly, we have implemented measures and procedures designed to ensure that every participant enjoys a safe, fair, and transparent gaming experience, while fully complying with data protection and privacy regulations.

We reaffirm our commitment to ongoing collaboration with organizations specializing in addiction prevention and support, providing guidance and access to assistance tools. We also emphasize that no real-money transactions are conducted on our platform, reinforcing our dedication to responsible gaming and user well-being.

We encourage all users to treat this policy as a guiding framework for enjoying our services responsibly and thoughtfully, remembering that awareness, prevention, and transparency are essential to maintaining a rewarding—and above all—healthy gaming experience.